Privacy Policy

Privacy Policy

Effective Date: [01/01/2025]

1. Introduction

Tiger Australia ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We may collect personal information from you when you:

  • Visit our website

  • Make a purchase

  • Contact our customer service team

  • Subscribe to our newsletter

  • Participate in promotions, surveys, or other marketing activities

The types of personal information we may collect include:

  • Name

  • Contact details (e.g., email address, phone number)

  • Billing and shipping addresses

  • Payment information

  • Purchase history

  • Any other information you choose to provide

We may also automatically collect information about your interaction with our website, including your IP address, browser type, device information, and referring URLs. This helps us improve our website and user experience.

3. Use of Personal Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about orders, inquiries, and support

  • Send you promotional materials (if you have opted in)

  • Improve our products, services, and website functionality

  • Prevent fraud and enhance security

  • Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers who help us operate our business (e.g., payment processors, logistics partners, IT support, email marketing services)

  • Regulatory or legal authorities, when required by law

  • Other parties with your consent

Some of our third-party service providers may be located outside Australia (for example, where our e-commerce platform or hosting servers are based overseas). In such cases, we take reasonable steps to ensure these recipients handle your personal information in accordance with the APPs.

5. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes physical, electronic, and managerial safeguards.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver personalised content. By using our website, you consent to our use of cookies in accordance with this policy. You may disable cookies in your browser settings, but this may affect website functionality.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

Tiger Australia
Unit 73/203 Rooks Road,
Vermont, VIC 3133, Australia
Email: sales@tigeraustralia.com.au